SolarMoov terms and conditions

These terms and conditions of sale are entered into by Solar Moov System SAS, a company with share capital of €26,500 whose registered office is located at 6 la Mousardière, 28400 Souancé-au-Perche, registered with the Chartres Trade and Companies Register under number 832812812, hereinafter referred to as “Solar Moov System SAS” and manager of the website (“the website”), and by any individual or legal entity wishing to make a purchase via the website, hereinafter referred to as “the buyer”.

Article 1. Object

These terms and conditions of sale are intended to define the contractual relationship between Solar Moov System SAS and the purchaser, and the conditions applicable to all purchases made through the website.. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to ordering. Prior to any transaction, the buyer declares on the one hand that the purchase of products on the site of the company is not directly related to its professional activity and is limited to strictly personal use, and on the other hand to have full legal capacity, allowing it to commit itself under these general conditions of sale.

Solar Moov System SAS reserves the right to modify these conditions of sale at any time, in order to comply with any new regulations or to improve the use of its site. As a result, the applicable conditions will be those in force at the date of the buyer’s order.

Article 2. Products

The products offered are those shown on the site from Solar Moov System SAS, while stocks last. Solar Moov System SAS reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description of its main technical features (capacity, use, composition, etc.). Photographs are as accurate as possible but are not binding on the Seller. The sale of products presented on the website is intended for all purchasers residing in countries that fully authorize the entry of these products into their territory.

Article 3. Rates

The prices shown on the product sheets of the internet catalog are in Euros (€) and include all taxes (TTC), taking into account local taxes (e.g. VAT in France) applicable on the day of the order. Any change in the tax rate may be reflected in the price of the products. Solar Moov System SAS reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only price applicable to the purchaser. The prices indicated do not include delivery charges (unless explicitly stated), which are invoiced in addition to the price of the products purchased, depending on the total amount of the order.

Article 4. Ordering and payment

Before ordering, the buyer must create an account on the website. The account creation section can be accessed directly from the side menu bar. Each time you visit the site, if you wish to place an order or consult your account (order status, profile, etc.), you must identify yourself using this information. Solar Moov System SAS offers the purchaser the option of ordering and paying for its products in several stages, with the following payment options:

– Payment by bank transfer : The buyer selects the products, the delivery and billing address (if different) and the corresponding shipping costs. The purchaser chooses the payment method of his/her choice: “Payment by bank transfer” and must accept the present terms and conditions of sale by ticking the corresponding box. The purchaser is then invited to confirm his/her order by clicking on the “Confirm my order” button. This last click constitutes the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize payment and process the order, the purchaser must make the transfer corresponding to the amount of the order to the Solar Moov System SAS bank account, the details of which have been communicated to the purchaser. As soon as the transfer is received, the order will be processed and the buyer will be informed by e-mail. Solar Moov System SAS will ship the products as soon as possible after receipt of the transfer corresponding to the order, subject to provisions.

– Secure payment by credit card: The buyer selects the products, the delivery and billing address (if different) and the corresponding shipping costs. The buyer chooses the payment method of his choice: “Payment by credit card and must accept the present terms and conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the “Confirm my order” button. Finally, the buyer is redirected to a secure interface to enter his or her personal credit card details. If payment is accepted, the order is recorded and the contract is definitively formed. Payment by credit card is irrevocable. In the event of fraudulent use of the card, the purchaser may demand cancellation of the card payment, in which case the sums paid will be credited back or refunded. The cardholder is not liable if the disputed payment has been proven to have been made fraudulently, at a distance, without physical use of the card.

Confirmation of an order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge of them and waiver of the right to invoke one’s own terms and conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. Solar Moov System SAS will send confirmation of the order by e-mail. If the purchaser wishes to contact Solar Moov System SAS, they may do so either by post at the following address: Solar Moov System SAS, 6 la Mousardière, 28400 Souancé-au-Perche; or by e-mail at the following address:

Article 5. Reservation of ownership

Solar Moov System SAS retains full ownership of the products sold until full payment has been received, in principal, costs and taxes included.

Article 6. Withdrawal

The buyer has a period of fourteen working days from delivery of their order to exercise their right of withdrawal and return the product to the seller for exchange or refund without penalty, with the exception of shipping costs which remain the responsibility of the customer.

ATTENTION: No retraction will be accepted if the returned product is deemed by Solar Moov System to be unsuitable for resale.
Therefore :
– The product must be returned in perfect condition, in its original packaging, to avoid any damage during transport.
– The product must be accompanied by all accessories.
Failing this, the product will be returned to the consumer at his expense.
To ensure that their request is processed correctly, customers must systematically include their order number and full contact details in the parcel.

Article 7. Delivery

Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area. Orders are made by tracked delivery service, delivered without signature. Delivery times are indicative only. Solar Moov System SAS may provide the purchaser with the tracking number of their parcel by e-mail. The buyer is delivered to his home by carrier or by post or in a relay point depending on the option chosen. In case of absence of the buyer, without possibility of contact, the parcel may be returned to the company for impossibility of delivery. In this case, re-delivery may be possible at the customer’s expense. The risks associated with transport are borne by the purchaser from the moment the items leave the premises of Solar Moov System SAS. The buyer is obliged to check the condition of the packaging and the contents of the goods on delivery, in the presence of the delivery person. Any damage must be recorded on the carrier’s delivery slip.

Article 8. Warranty

All products supplied by Solar Moov System SAS are covered by the two-year legal warranty applicable in the European Union. In the event of non-conformity of a product sold, it may be returned to Solar Moov System SAS, which will take it back, exchange it or reimburse it.

We would like to draw your special attention to the fact that proof of alteration or defect of the product caused by negligence, deterioration or improper use would render the manufacturer’s warranty ineffective.

Not covered by manufacturer’s warranty:

  • Damage resulting from use that does not comply with the manufacturer’s instructions, lack of maintenance, negligence and, more generally, failure to comply with the maintenance conditions set out in the instruction manual.
  • Damage involving the liability of a third party or resulting from intentional or malicious misconduct. Replacement of accessories that do not interfere with equipment operation.
  • Replacement of various wear parts (e.g. tires, brakes, etc.).
  • Damage resulting from commercial, industrial, handicraft or professional use,
  • Damage resulting from external causes such as impact, falls, lightning, fire, water damage, storm or vandalism.
  • Material or consequential damage resulting from equipment failure (disruption of use, use of alternative transport, etc.).

Article 9. Liability

Solar Moov System SAS is only bound by an obligation of means in the distance selling process. It cannot be held liable for any damage resulting from the use of the Internet, such as loss of data, intrusion, viruses, disruption of service or other involuntary problems.

Solar Moov System SAS cannot be held responsible for any damage of any kind, whether material, immaterial or physical, which may result from :
– Product misuse;
– Non-compliance with the instructions in the operating and assembly manuals;
– Any handling error ;
– Any abnormal or improper use of the product;
– Any external cause.
All facts or circumstances that are irresistible, unforeseeable and beyond the control of the parties shall be considered as acts of God or force majeure.

Article 10. Intellectual property

All elements of the website are and remain the exclusive intellectual property of Solar Moov System SAS. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.

Article 11. Personal data

Solar Moov System SAS undertakes to maintain the confidentiality of any information provided by the purchaser, which he or she may be required to transmit in order to use certain services. All information concerning him/her is subject to the provisions of law no. 78-17 of January 6, 1978. To this end, users have the right to access, modify and delete information concerning them. He may request this at any time by mail to the following address: Solar Moov System SAS, 6 la Mousardière, 28400 Souancé-au-Perche.

Article 12. Dispute resolution

These conditions of distance selling are governed by French law. For all disputes or litigation, the competent court will be that of Chartres.